Shipping Policy – Xoticahub
At Xoticahub, we aim to deliver your orders quickly, safely, and discreetly. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders are processed within 1–2 business days after the order is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a shipping confirmation and tracking details via email or SMS.
Shipping Time
Estimated delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–8 business days
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
We aim to make your shopping experience more convenient.
- Free Shipping: Available on eligible orders across India
- Any additional shipping charges (if applicable) will be displayed during checkout.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for customers who prefer paying at the time of delivery.
Please ensure that someone is available to receive the order at the provided shipping address.
Order Tracking
Once your order has been shipped, you will receive a tracking link that allows you to track your order in real time.
If you do not receive tracking information within the processing time, please contact our support team.
Discreet Packaging
At Xoticahub, we respect your privacy. All orders are shipped in secure and discreet packaging without revealing product details on the outer package.
Your privacy and confidentiality are very important to us.
Delivery Issues
If you experience any issues with delivery such as:
- Delayed delivery
- Incorrect address
- Package not received
Please contact our support team so we can assist you as quickly as possible.
Contact Support
For any shipping-related queries, please contact us:
Email: support@xoticahub.in
Our support team will be happy to assist you.
