Introduction to Our Return and Refund Policy
At XoticaHub.in, we strive to ensure customer satisfaction with every purchase. We understand that sometimes a product may not meet your expectations. Hence, we have established a clear and fair 7 days return and refund policy to provide a hassle-free experience for our customers.
Return Eligibility
Our return policy allows you to initiate a return of items within 7 days of receiving your order. In order to qualify for a return, the product must be unused, in the original packaging, and should include all accessories or promotional items provided. Please note that certain items, such as intimate or personal care products, may be non-returnable for hygiene reasons.
How to Process a Return
To process a return, kindly follow these steps:
- Contact our customer service at support@xoticahub.in or via WhatsApp number +91-8765091587 to inform them about your intention to return.
- Once your request is approved, prepare the item for return, ensuring it is securely packaged as original to prevent damage during shipping.
- Our shipping agent collect and ship the item back to the our store address provided by our customer service team.
After we receive the returned item, our team will inspect it to confirm its condition. If eligible, we will issue a refund to your original payment method within 5-7 business days.
Our return and refund policy aims to uphold transparency and build trust with our customers. Choose XoticaHub.in with confidence, knowing that we value your shopping experience and are here to assist you every step of the way.
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